Tag: India

How Outsourcing Content Projects & Software Development Helps Your Business

As Tom Peters, the American writer who has written extensively on business management practices says, “Do what you do best and outsource the rest!”. There is no harm in outsourcing. In fact, outsourcing is not a novice idea and there are lots of businesses that outsource more than one project. Outsourcing content projects is a common practice among many businesses. Most of them lack the core expertise that is required to handle content projects and this is why they prefer to get it done by experts. On the other hand, there are businesses that can’t handle software projects skillfully, and therefore, consider outsourcing software development to be a safer option.

How does outsourcing benefit your business?

While outsourcing is undeniably beneficial for your business, you need to know the exact benefits. Does it help you focus on the core activities or manage the risks better? Handing over the responsibility of some of the most financially rewarding projects to a third party is indeed a smart move for your business. But before you make that move, let’s take a look at the exact benefits of outsourcing.

Lets you focus on the core aspects There are several functions, which are not related to the core aspect of your business. The moment you start expanding your business, the workload of the non-core functions continue to increase. As a result of this, the core activities get neglected and the quality deteriorates. In a situation like this, outsourcing seems to be an easy solution. Since you transfer the responsibility of some of the projects to a third party company or an individual, your key resources can focus on the primary business tasks.

Allows access to skilled expertise One of the main reasons why businesses prefer to outsource some tasks is that they get access to skilled expertise. It may not always be possible for a business to hire employees for a particular skill set. Outsourcing seems to be the most feasible solution in a scenario like this. This allows you to get the job done by professionals, who are expert at handling it. This also saves you the hassles of hiring full time employees and training them for specific projects.

Enables better risk management The moment you outsource a project, you share the risks associated with the project with your outsourcing partner and thus, reduce the burden. By outsourcing a task to a company that is competent enough to handle that, you can rest assured of the quality of the task.

Lets you run your business 24X7 By outsourcing projects to a country like India that is in a different time zone, you can make use of all 24 hours. By the time your working hours are over, the Indian company with which you are working can take over and continue with the work. They can work on several critical tasks and make considerable progress by the time you get back to work the next day. This way, you can abide by the follow-the-sun working model. This also helps you focus on time and material development.

These are some of the ways in which outsourcing helps your business.

Call Centers for Business

Call centers are becoming more and more commonly used by businesses for a variety of needs. Not only do call centers provide telemarketing services, they are also used as answering services and customer service support. Call center outsourcing is now among the number one ways that businesses have found to cut costs and save on overhead without compromising on service to their customers. In fact, because of the versatility of contact centers many businesses are now able to offer continuous service and 24-hour support while spending only a fraction of what they used to for lesser, in-house services.

Contact center outsourcing is not only good for the North American business economy it is doing wonders for the economies of several third world countries. India’s economy is especially enjoying the fruits of call center outsourcing as the majority of call centers have been set up in the Indian subcontinent. The reasons behind setting up in a country such as India are plentiful. Businesses can get highly skilled agents to work at very low wages by western standards and the overhead is also much less than it would be in the west.

Call center outsourcing might be considered a boon by businesses who have seen their profits surge thanks to call centers acting as answering services and telemarketing providers, however, it has also launched a backlash by customers. Many customers are not happy to have their calls answered by agents with accents and feel that they are getting lousy service as a result; and while that might be as far away from the truth as you can get, the impression it leaves is a lasting one. Therefore, a lot of companies have decided to bring their contact center needs back to western shores and are happy to pay a little bit more for agents that do not repel their customers.

Call centre outsourcing is still an excellent way for a business to trim the fat and remain lean – especially in our challenging economic climate. Having a contact center act as an answering service is extremely convenient for small businesses that might not otherwise be able to afford a full-time receptionist. The call centre will answer your calls, take your messages and forward the calls to the appropriate person or to your voicemail as the case may be. Some call centers will also offer virtual office services where you can use all of the business services when you are on the road. The best part is that you only pay for what you use and the contracts are never long term. You can request services on a daily, weekly or monthly basis.

Today call centres offer viable job opportunities and they provide their agents with training, benefits and decent salaries – good call centers even offer advancement opportunities. When you are looking for a contact center make sure that the place on which you settle has enthusiastic and polite agents who are treated well and who are eager to help your business succeed.

How Do I Start A Mall Kiosk Business

Retail kiosks, also known as mall kiosks actually started at around the 13th century in India. Now these little showcases are viewed all around the country for all sorts of different reasons. I’ve been to a few seafood shacks in various countries by the water such as Greece and they have these kiosks everywhere! We Americans have these kiosks in malls, usually surrounded by merchandise such as cell phones, jewelry, skin care and food! These retail display cases are really a superb idea because the mall kiosks are literally right splat in the middle of the mall floor – more foot traffic.

But, they also are about appearances as well and giving people a true view of what you are selling and what you have available. These kiosks are all about catching people’s attention so they gravitate towards your showcase. So one of the VERY first things you are going to need for your business is to figure out what kind of a product you want to sell, again this can be pretty much anything your imagination can think of. Just make sure that it’s not the same exact item that is available in a mall, and if it is, make sure YOUR prices are a few dollars shorter!

Once you figure out the product you want to start selling, you are going to need a sturdy store display or a set of streamline showcases such as these kiosk stands. If you don’t like the look of a kiosk stand, that’s fine, you can always choose from a jewelry showcase, retail display or glass showcase. These are the same shelving units you have seen in places such as cake shops, cellphone and electronic stores, video game stores and jewelry stores. They are types of displays that allow you to place the product safely in the case to show off the products you have.

These cases are also closed in, so this is an extra added security measure that a lot of people like more than an open kiosk where anyone could ultimately just walk past and take whatever they want! A lot of these showcase options also have extra extra added security by adding lock and key to the back of the unit that only you can get into. The third thing you need to do after picking out your products and your showcase displays is to get a license and permit for the business and the zoning of having the kiosk in the mall.

Usually this is done by contacting the mall and letting them know you want to set up a kiosk. They will then either say okay and you can set your stuff up, or they might make you pay a fee or charge you a percentage of your profits you make. You can get your license and permits from your state government website or just look around online and see what you come up with. This is an application of sorts you will need to fill out before starting your business in THAT specific mall.

Monica Malhotra, Director at MBD Group blending creativity with business intellect

MBD group, as a renowned name in the Indian publishing market has worked its way through hard work and sound business judgment. Working their way up the success ladder, they have around five decades of experience in the Indian market. Owing to this handwork, they have managed to thrive and emerge as leaders in the market today.

Majority of this success is attributed to the minds that work towards developing new business avenues for the company day in and day out. MBD Bosses can be credited for their sound business aptitude coupled with an ambition for broadening their avenues with new and better opportunities. It is this driving force and determination that MBD Group has been able to make a name for itself in the competitive times that exists today.

The publishing company is the only one of its kind to have complete forward and backward integration. Established by founder Shri Ashok Kumar Malhotra, MBD Group under its current directorship has extended to fields other than publication. Some of them include hospitality, real estate, development and management of malls and manufacturing of eco-friendly paper.

The organization is working under the guidance from current Chairperson, S Bala Malhotra, also the wife of founder. Under her valuable leadership, the company has spread its wings and entered international markets. Apart from leading publication house in India, MBD has clients based in Canada, Spain, Bangladesh, USA, Mexico, Sri Lanka, Russia, Nepal, UK, and Gulf countries.

The company is credited for more than 8000 titles, thus managing to take their success to greater heights. Combined efforts come from the upper management at MBD Group, which can be evidently seen in the teamwork from company Directors, Ms Monica Malhotra, and Ms Sonica Malhotra. Thriving in a cutthroat market today has been possible largely due to the comprehensive efforts put in by them. Along with teamwork, what each individual brings to the team has brought in several advantages. Monica Malhotra has a brilliant business mind that implemented innovative strategies, largely based on her experience in the writing profession.

A B.Com (H) graduate from Jesus and Mary College, she has a number of popular books to her credit. Having authored books like -Begin with an A’ and -Interiors with a difference’, her writings have been widely appreciated. Her creativity and knowledge in professional writing is flawlessly paired with her astute strategic mind, prompting her to build development strategies for MBD Group.

The leading publisher provides books for all subjects, at all educational levels, which are suitable for all educational boards in India.

MBD Group is Asia’s most famous publishers and printers of academic and text books, reference books, children’s books, help books, and other subject’s books like medical, science, technical, computers, and management. http://mbdgroup.com/ has also ventured into various other fields like e-learning, manufacturing, hospitality, real estate, mall development and management.

Booming Franchise Business In India

Franchise business in India.

Buying a franchise in India is one of the safest and the most lucrative business options for investors. A new emerging market, the booming economy and increased technological advancements beckon investors to come and open their franchises in this beautiful country

Sixteen years ago in India, a McDonalds burger was a thing that people dreamt about. International travellers used to narrate tales about enjoying scrumptious Italian pizzas, delicious fried chicken or other such delicacies in their travels abroad; stuff a middle class Indian could only fantasize about. Nowadays, the story has changed. The advent of technology and globalization has made India a darling of investors from far away lands. The geographical diversity and enormity of the country have been a great factor in the increased franchising opportunities in India. Many companies like McDonalds, Pizza Hut, Barista and HP are already well known players in the franchising market.

Researches have proven that franchise business is one of the safest and the most profitable businesses as it involves less investment and more returns. Due to the enhanced communications systems, everyone knows and recognizes big brands and established companies. Hence, the marketing and advertising costs involved in franchising are comparatively low. India is one of the most coveted countries for such franchise opportunities due to its size, diversity and the emerging middle class, . The multinational stalwarts in various fields like food and beverages, power supply and many other industries are looking for people who can help them to set up their franchise in India.

The United Nations Conference on Trade and Development or UNCTAD has revealed that India is one of the fore most Asian countries for direct investments. In other words, India is a profitable and lucrative prospect for investments and franchise opportunities. One of the main reasons for this is the untapped Indian market. The metro cities have their share of Baristas and Dominos but the interiors are virtually untapped. The increased accessibility between various parts of the country have also enhanced the franchise prospects in the interiors. Otherwise, who could think of coca-cola being available in the high Himalayas or the deserts of Rajasthan? Moreover, the growing purchasing power of the middle class and the recent economic boom has created a lot of demand for new outlets in all sectors.
India is still in its early days of consumerism. Experts believe that India is in fact sitting on a massive, massive consumer explosion. By 2028 India is pegged to have the fifth largest consumer economy in the world, thanks to a holistic performance by the country in most sectors and a favorable business climate. If you think India is already swamped with big multi national companies, think again. Worldwide brands are really just now coming into the country and if there was any right moment for Indian entrepreneurs to wrest the opportunity to tap for growth and expansion, this is it. This is precisely why you must go ahead and buy a franchise.

Sapphire broking & events wish that with this information you will be able to get fair idea about franchise market in India.